Our system uses real-time shipping calculation based on the combined weight of the items in your shopping cart. When requesting shipping estimates, our system will request rates from the shipping carriers utilizing your zip code for the weight of your shipment. On occasion an incorrect shipping rate may be returned, especially when a large number of items are in the shopping cart. If this happens, we will reduce the shipping charge and issue a refund to the original form of payment for the difference. If actual shipping charges are higher than those shown, we will adjust only on wholesale shipments. Depending on the shipping provider you choose, shipping charges and delivery dates are based on the availability of your items and the shipping options selected choose. Please note: the shipping rates for many items are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Local pick-up is currently unavailable at our headquarters in Coral Springs, Florida.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com